Major Retailer Saves $3M+ With Workforce Solution

The nation's largest home improvement retailer aimed to streamline its internal operations while achieving significant cost savings. The retailer wanted to implement scalable processes for acquiring, engaging, and retaining top talent, all while allowing their internal HR and Procurement teams to focus more on core strategic initiatives.

To help the retailer meet their objectives, Metasys executed a three-step approach to design, implement, and manage a robust workforce management program:

1. Workforce Management Program Design: Metasys applied a clean-sheet approach to define the characteristics of the retailer’s spend base, mapping current processes and aligning all relevant stakeholders. This included assessing the IT department's capabilities to facilitate necessary integrations and ensuring there was adequate internal project resource approval.
2. Comprehensive Program Implementation: With a detailed program roadmap, Metasys implemented a comprehensive solution, including a corporate communication plan, action plans for departmental interdependencies, technical system configuration and integration, user acceptance testing, organizational training, and project governance.
3. Post-Implementation Management: Following the program's go-live, Metasys worked with the retailer to continually optimize operations for efficiency. This involved gaining visibility into the internal supplier base, benchmarking supplier performance, and identifying additional savings opportunities tailored to business requirements.

Through this partnership, Metasys helped the retailer realize over $3 million in cost savings and improve cycle times by 150%. Additionally, the retailer achieved 100% compliance with target adherence and gained access to a more scalable and skilled resource pool. Due to our significant impact, Metasys has deepened its relationship with the retailer and serves as a preferred staffing partner, continuing to work together to identify further cost savings and supplier rationalization opportunities.