Global IT Firm Engages Metasys to Create Digital Talent Acquisition Program

One of the most prolific global professional services firms, a trusted provider of digital consulting services to leading organizations in the Fortune 2000, faced a growing challenge: sourcing top-tier technical talent. The war for high end technical talent is fierce, with a significant gap between available professionals and open job opportunities. This shortage impacted the IT services firm’s ability to maintain its high standards and meet the needs of its clients. Dissatisfied with the experience and quality of talent provided by their existing partners, the firm sought a new, more reliable partner to source immediate digital talent and to work together to design a long term strategic program for talent acquisition.

The IT services firm engaged Metasys due to our deep experience in sourcing top-tier digital talent and our ability to go beyond just recruitment to strategic HR program design. Metasys implemented a five-step, holistic process to meet the firm's objectives:

1. Baseline audit of current requirements: Metasys worked closely with the firm’s talent acquisition team to understand current needs, expectations, and historical challenges in digital hiring.
2. Identification of opportunities: Leveraging our in-depth knowledge of the IT landscape, we identified both immediate and future talent needs based on industry demand. Our team’s expertise allowed us to enrich the firm’s market intelligence, ensuring precision in talent acquisition.
3. Targeted plan for value creation: Metasys developed an action plan to focus on positions where the firm’s other talent partners had historically struggled.
4. Continual process improvement: We set up a program structure to review requirements and benchmarks, iterating on the action plan as needed to align with best practices and drive continual improvement.
5. White glove service: To maintain alignment with world-class standards, Metasys provided programmatic solutions tailored to the firm's unique requirements.

Metasys delivered measurable success, helping the professional services firm secure top digital talent for mission-critical engagements. As a result of our successful partnership, Metasys was awarded the responsibility to source all digital positions —previously managed exclusively in-house and beyond the scope of external partners. This ongoing collaboration has laid the groundwork for a robust digital talent program, ensuring the firm remains competitive in the evolving IT services landscape.